Artist: Ezoi
Details:
• Premium fabric top to prevent damage to cards during game play
• Rubber backing lets the play mat lay flat and prevents the mat from shifting during use
• Approximately 24" x 13.5"
Artist: Ezoi
Details:
• Premium fabric top to prevent damage to cards during game play
• Rubber backing lets the play mat lay flat and prevents the mat from shifting during use
• Approximately 24" x 13.5"
Please note, only items shipping using our couriers (Canada Post) are eligible for a refund under this policy. Border City Games retail location does not offer refunds for items purchased in store. Please see our comprehensive Sales Policy in store for more information.
Items are ineligible for any exchanges or refunds under the following circumstances:
The following items will not be eligible for exchange even with the factory seal:
If you are dissatisfied with your order for any reason contact us by email. If we provide an RMA number you can return your items for a prompt refund or exchange to www.bordercitygames.ca by Canada Post with tracked and insured mail.
Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type.
Refunds are subject to a 15% restocking fee.
Refunds for items returned more than fourteen (14) days after the purchase date will be in the form of a credit redeemable on your next purchase.
The original shipping and handling charges are not refundable.
If you have an exchange for the same dollar amount, the cost to reship and/or handling charges will be incurred unless this was an error on our part.
Please mail your package in a prepaid, insured, traceable method to the address below. The cost of shipping to you is not refunded.
The cost of shipping the item to www.bordycitygames.ca is the responsibility of the customer.
Orders are packed carefully to ensure integrity of product upon arrival to you. However, due to circumstances beyond our control, damage to products can occur during the shipping process. Please refer to the following paragraph for a definition of damage.
Items are ineligible for any damage claims under the following circumstances:
We reserve the right to refuse damage claims for the following types of damage:
Claims will be evaluated on a case by case basis. We will require pictures of the damaged components, and the packaging of the order within 5 business days of your order being received in order to process any damage claims.
We are not responsible for any items that are factory sealed that have missing components or damage caused by manufacturing error (Misprints, folded cards, etc.). It is the responsibility of the customer to contact the manufacturer or publisher of the product and issue a claim with them. If you require assistance with this, we are able to provide contact information for you.
We reserve the right to apply a 25% administrative fee for cancellations made four days or more before the event date. No-shows will not be eligible for a refund.
We do not offer refunds on sales, however some products may qualify for exchange as outlined below.
In some instances, we may be willing to offer store credit on returns, on items which qualify under our exchange policy.
While we do offer exchanges for some products, however please note that the following items are FINAL SALE:
Additionally, the following items do not qualify for exchange under any circumstances:
All Sports/Trading Card Game products (Magic: The Gathering, Pokémon, etc.)
Any electronic games and/or computer software
Any items at clearance prices
Any special order items
Any Games Workshop items
Paints, painting accessories
Dice cubes or bulk dice
Other items may be exchanged for another item within fourteen (14) days of purchase at management discretion. Items must be in the original packaging, and the original sales receipt is required.